So I’m sitting at my desk at work. Trying to play some music to keep me going forward eagerly with my work. I open up one of my favourite music player web apps, Slacker.com… to play one of my custom stations, and so on…
Of course, this is the first time I’m opening it in my Google Chrome browser for mac, beta release of course. I rapidly find out that the app wont load. The majority of the page will, but the meat of the program wont. So I head to slacker’s support page, and choose the live chat. I was gravely disappointed with what I was provided. Here’s the conversation:

Charles B.: Hi, my name is Charles B.. How may I help you?

Corey H.: I’m having trouble using Slacker in Google Chrome on Mac

[5+ minutes of waiting]

Corey H.: ?

Charles B.: We do not test Google Chrome for MAC. Try Safari or Internet Explorer.

Corey H.: really? That’s it? I realize it’s in beta, but it’s google. I hope you realize the amount of people switching to it now that the beta is available for Mac OSX… You should be clamoring to make it work

Corey H.: Disappointing.

Corey H.: I love slacker. but i’m just going to use another player until I feel like checking to see if slacker is working again.

Charles B.: That is totally up to you. We do not work in beta browsers or test against them.

Corey H.: I’d imagine you’d develop for it, especially to be ready for when it becomes the release version.

[Starts typing... then stops]

Corey H.: especially since you already have a functional web app… mostly functional

[no answer]

Corey H.: Well thank you, since you dont have a suggestion for a fix. I’ll be using Lala.com for now. I look forward to when Slacker works with Chrome on Mac

Charles B.: Thank you for using Slacker Live Chat Support.
Have a wonderful day.

I just hoped to have better service from such an interesting web oriented company.